Administration Support
Avant can extend the resources available to broker and agency partners with hands-on support for the service work surrounding ancillary benefits. The goal is simple: help your team stay responsive without having to build every capability in-house.
Client Service
Added Service Capacity
Expanded service capabilities when client needs require additional expertise or dedicated support
Responsive Coordination
Keep service requests, questions and follow-up activities moving efficiently across all stakeholders.
Flexible Support
Use Avant where it fills a gap—from account-management support to call-center or leave-management needs.
Account Coordination
Complex benefit relationships can create a long list of moving parts. Avant helps manage ongoing service activities and ensure client priorities remain on track.
Track the Details
- Support follow-up around open items, responsibilities and next steps.
Coordinate Across Partners
- Help connect the broker, carrier, vendor and other resources involved in service delivery.
Support the Experience
- Combine administrative resources with Avant’s broader Client Experience capabilities to create a more consistent service experience.
Ongoing Support
Administrative needs evolve over time. Avant’s speciality-benefits resources provide flexible support where it delivers the greatest value.
Add focused coordination and follow-through around ongoing client and carrier needs.
Access additional service capacity when client or participant questions require a dedicated support resource.
Bring in specialized support for leave-management needs when they fall outside the partner’s core resources.
Latest Insights
Explore practical perspectives on ancillary benefits administration, service and partner support.
Talk to a Specialist
Looking for additional administrative or client-service resources? Talk with Avant about how our team can help strengthen support for your ancillary benefit relationships.